Process Integration
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Large organizations need processes that cut across departmental
or workgroup boundaries. For example, move projects can involve Finance,
Facilities (Maintenance, Project Management, and Budget), Human Resources,
Security, Parking, and IT as well as vendors such as designers, furniture
dealers, and construction contractors. Such coordination can become
difficult if data is inconsistent, systems cannot communicate, or business
rules are not clear and enforced. Such process friction interferes with
the achievement of corporate mission. For that reason, organizations realize
significant value though automating enterprise
processes.
Process Integration services might include:
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 Automated
event-driven email. For example, send notices of tasks and schedules of
project events, or point to web pages with further information. |
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Triggered
Data Synchronization. Program two systems to have events trigger the exchange
of data with the other so all stakeholders work off the same page. |
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Hand-Held
Surveying and Scanning. Design processes that extend beyond the deskstop,
such as asset surveys and mail room package and delivery. |
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Web
Screens to present project reports and receive team or customer input.
For example, use automated email to direct stakeholders to web pages where
they receive revised information or input their signoff or feedback.
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